At Community Networks, we do our best to be friendly and helpful. We know that excellent customer service is the best way to keep our clients happy! Please don't hesitate to contact us:

By Phone: (403) 333-5880
Toll Free: 1-877-EFIREHOse (1-877-334-7346)
By Fax: (866) 849-7306

Office Address:
Platinum Communications Corp
#280, 550-71 Avenue SE
Calgary, AB   T2H 0S6


Contact eFIREHOSE Customer Support

You may contact us 24 hours a day via email.
We will respond within 1-2 business days. This is ideal for non-critical requests or complicated technical requests.

Telephone: (403) 333-5880
Our systems are all monitored 24 hours a day and if a network failure occurs a technician is dispatched immediately. We also operate a daytime and evening technical support line 7 days a week. The hours of operation are from 8AM to 8PM weekdays, 9AM to 5PM weekends and holidays.

All calls received outside normal hours are returned as soon as the call center opens.